National Emergency Services Museum is a Charitable Incorporated Organisation (CIO) Registered with the

charity commission: 1161866.

HOME Last entry one hour before closing
The museum can be closed from time to time for maintenance, events etc… Please check our EVENTS page for more information. Your Visit… Admission cost…

Ticket type:


Adult (16 - 60 years of age)


Child (3 - 15 years of age)


Under 3 years of age


Family (2 adults and 2 children OR 1 adult and 3 children)


Concessions (60+ years of age)


Student (With valid ID)


999 Staff (with valid ID)


Wheelchair users (Due to limited access around the old building)


Opening times…

Wednesday   10:00 - 16:00

Thursday         10:00 - 16:00

Friday              10:00 - 16:00

Saturday        10:00 - 16:00

Sunday           10:00 - 16:00

PLEASE NOTE: The museum is also open on Bank Holiday Mondays. Prices may change on special events or extra costs may apply. Online deals are subject to Terms and Conditions and if expired can not be used.

Fire Engine Ride Experience…

Make your visit extra special by experiencing a ride in one of our functional fire engines. Climb aboard and get a feel for what it’s like for firefighters attending an incident! Grab your helmet and experience our imitation sirens as the engine leaves the museum’s cobbled yard and makes its way around the streets of Sheffield.

Saturday & Sunday (unless stated otherwise)

11:00, 13:00 and 15:00

£2.00 per person (additional to admission)

It should be noted that this experience takes place on-board a moving, functional vehicle which leaves the building and returns so all necessary precautions must be taken. All passengers must wear seatbelts and children and vulnerable visitors must be accompanied with a suitable adult. The National Emergency Services Museum can only provide this service on specific days due to traffic congestion and road safety. Genuine vehicle sirens cannot be used during our rides hence the use of our realistic imitation sirens. The average time of each experience ride is around 3-5 minutes however this will vary depending on traffic and round conditions.

All Fire Engine Ride Experiences are weather dependant and safety of our visitors and staff come first. Museum events may result in the days and times of the ride experiences altering so please refer to information on


Wheelchair users visit for free!

As a Victorian Fire, Police and Ambulance station access into and around the building is limited.

The majority of our ground floor is accessible via a regular wheelchair but unfortunately we do not have a lift to the upper floors. We also have a cobbled yard which can be tricky for anyone with moderate-severe mobility issues and occasional steps throughout our ground floor. Our stairs are also worn through years of use, so watch out for those! Please make sure you consider these details when visiting.

Despite listing restrictions to our building meaning lifts and other assistance isn’t possible, our staff are more than happy to help and will assist as much as possible, wherever possible.


It should be noted our building is old and cold! This means quirky corners, worn steps and wonky areas so please be safe when exploring. It’s also advisable to bring layers, even in the warmer months our building can be unusually cool.

To add to your visit…

We also have an on-site gift shop stocking everything from books, local history items, toys to dress up, stationery and NESM merchandise.

Our on-site coffee shop is the perfect place to stop for a cuppa and a snack. Picnics are also permitted in this area (for groups such as large child-minding and home-school groups, please contact us so we can allocate you a suitable lunch space).

We are located in the city centre so we are the perfect base to explore Sheffield from, why not explore the winter gardens or do a spot of shopping whilst you’re visiting us?

We are an outdoor/indoor visitor attraction!

With our outdoor exhibition area and regular events, activities and interactive play we are great for both a sunny & rainy day!

Gift Aid…

Did you know the National Emergency Services Museum is a charity? This means that UK taxpayers can make a massive difference to charities like us through the government’s Gift Aid scheme!

If you would like to help the National Emergency Services Museum please make a donation. If you agree to make a donation and are a UK taxpayer, the government will give us an extra 25% on top of your donation. If your donation is equal to, or more than, the full price individual admission price, you will be able to get free admission to the museum for a year and know that you are helping us to keep history alive.

Year ticket terms and conditions:

Valid for 12 months from the date of first visit,

We will request another proof of identity when re-visiting using your ticket,

Return visits are subject to normal opening days and times,

Group discount tickets and some promotional offers are valid for single day entry only,

Year tickets are not valid for entry to some events, please contact us for more info…

Getting Here…

National Emergency Services Museum, The Old Police/Fire Station, West Bar, Sheffield, South Yorkshire, S3 8PT

If you are using a sat-nav or digital maps to get to us please be aware that the layouts of local city centres change frequently, so stay safe.

Car Parking: Unfortunately, due to the history of our building, we do not have car parking facilities. However, we are surrounded by multiple pay and display parking allowing you a great base to explore the museum and experience Sheffield. For a guide on local parking, please see the map here.

999 Staff…

The National Emergency Services Museum is a fully self funded museum and does not receive any financial support for the day-to-day running of the museum.

As a THANK YOU to all our Emergency Services for their ongoing support with donations of uniform, equipment etc we allow 999 Staff FREE entry into the museum!

How does this work?

When entering the museum please make our staff aware that you are a member of 999 staff and show your valid ID.

Please note that it is only the following ID's are accepted for FREE entry:

- Fire & Rescue Service

- Police Officer

- Ambulance Service including CFR's

- Air Ambulance


- Mountain Rescue

- Mines Rescue

- Bomb Disposal

- Lowland Rescue

(Please contact us before visiting if you are unsure if you qualify for this discount).